Bets 7 (referred to as "we" or "Bets 7") takes your privacy seriously. This Privacy Policy explains what information we collect when you use the Bets 7 platform, why we collect it, and how we keep it secure. By registering or using our services, you agree to this Privacy Policy.
Our commitment: Bets 7 never sells your personal data. We only collect and use information that is necessary to improve our services and meet legal obligations.
This Privacy Policy and our Terms and Conditions- and must be read together with it. Both documents together form the complete framework governing the relationship between you and Bets 7.
1. Introduction & Scope
This Privacy Policy bets7.pro This policy applies to the website and all associated Bets 7 mobile applications and services. It is binding for all individuals who access any Bets 7 service from Bangladesh.
- This policy applies to website visitors, registered members, and former members alike
- This policy applies automatically when you download the Bets 7 app
- Third-party game providers may have their own privacy policies that apply independently
- This policy was prepared in Bengali — in the event of any conflict between language versions, the Bengali version shall prevail
2. Data Collection
Bets 7 collects your information in two ways — what you provide directly, and what is collected automatically as you use our services.
Information you provide directly:
- Full name, date of birth, and national ID number (for KYC verification)
- Email address and mobile number (for communication and security purposes)
- Residential address and postal code
- Payment method details (bKash/Nagad/Rocket number — full numbers are never stored)
- Information provided when contacting customer support
- Selfie or ID document photo (for KYC)
Automatically collected information:
- IP address and device type
- Browser type and operating system
- Pages visited and time spent on the platform — session data
- Game History & Betting Records
- Full Transaction History
- Login time, logout time, and device fingerprint
Payment Security: Bets 7 never stores your bKash, Nagad, or Rocket PIN or full account number. All payment processing is handled exclusively through fully encrypted gateways.
3. Purpose of Data Use
Bets 7 uses your data only for defined, legitimate purposes. It is never sold to advertisers or unrelated third parties under any circumstances.
| Purpose | Data Used | Legal basis |
|---|---|---|
| Account management and verification | Name, Email, ID | Contract Compliance |
| Payment Processing | Payment references and balance | Contract Compliance |
| KYC & Age Verification | ID document, selfie | Legal obligation |
| Fraud & Scam Prevention | IP, device, transactions | Legitimate Interest |
| Customer support | Communication History | Contract Compliance |
| Sending Bonuses & Promotions | Email, phone number | Compliance |
| Service improvement & analytics | Session data, game history | Legitimate Interest |
| Legal compliance and reporting | All relevant information | Legal obligation |
4. Data Sharing & Third Parties
Bets 7 never sells your data. Limited information may be shared with trusted third parties solely to operate our services.
- Payment Provider: bKash, Nagad, Rocket — only the information required to complete transactions
- Game Provider: Account ID and balance information for game management
- Identity Verification Service: Identity document verification provider for the KYC process
- Technology Service Provider: Cloud hosting, cybersecurity, and analytics services
- Law enforcement agencies: When required by court order or investigation
Important: Bets 7 never sells or transfers your data to advertisers, marketing firms, or data brokers. All third parties are contractually bound to keep your information confidential.
5. Cookies & Tracking
Bets 7 uses cookies and similar technologies to enhance your browsing experience and maintain platform security.
- Essential cookies: Maintaining login sessions and security tokens — the site cannot function without these
- Functional cookies: To remember your preferred language, game filters, and other settings
- Analytics Cookies: To understand which pages are visited most — no personally identifiable information is involved
- Security Cookies: For device verification and fraud detection purposes
You can manage or delete cookies through your browser settings. Note that disabling essential cookies will prevent you from logging in to Bets 7.
Third-Party Tracking: Bets 7 does not use social media tracking pixels or external ad trackers. Your gaming activity remains completely private.
6. Data Retention & Deletion
Bets 7 does not retain your data longer than necessary. Specific retention periods are defined for each category of information.
- Account and identity information — 5 years after account closure (legal obligation)
- Transaction records — 7 years (as required by financial regulations)
- KYC documents — 5 years after verification
- Customer support conversations — 3 years
- Gaming & Session Logs — 2 Years
- Marketing consent withdrawal — effective immediately
After the retention period, data is securely deleted or anonymized so it can no longer be used to identify you. Data relevant to ongoing legal investigations may be retained for an extended period.
7. Your Rights
As a Bets 7 member, you have several important rights over your own data. You are entitled to know about these rights and exercise them whenever needed.
Right to Know
You can request to see what data we hold about you
Right to Rectification
You may request corrections to any inaccurate information
Right to Erasure
You may request data deletion under certain conditions
Right to Restrict Processing
Request to Restrict Data Processing
Right to Data Portability
You can request a copy of the data we hold about you
Right to object
You may object to the use of your data for specific purposes
To exercise your rights: [email protected]- or reach us via live chat. We aim to respond within 30 business days.
8. Security Measures
Bets 7 protects your data using internationally recognized technologies and practices. Data security is not just a technical matter for us — it is an organizational commitment.
- 256-bit TLS/SSL encryption is applied to all data transmissions
- Stored data is protected with AES-256 encryption
- Passwords are never stored in plain text — bcrypt hashing is used
- Two-Factor Authentication (2FA) is available
- Regular security audits and penetration testing are conducted
- Dedicated firewall and DDoS protection are actively in place
- Staff are granted access only to the data they need (Least Privilege principle)
- In the event of a data breach, affected users will be notified within 72 hours
Your responsibilities: Bets 7 will never ask for your password or OTP. If anyone claiming to represent Bets 7 requests this information, it is a scam — please report it to us immediately.
9. Protection of Minors
Bets 7 does not knowingly collect or process data from anyone under the age of 18. Our platform is intended for adults only.
- Date of birth is verified at registration — users under 18 are blocked from signing up
- Age is verified a second time during the KYC process
- If it is found that a minor is using an account, it will be suspended immediately and any collected data will be deleted
- Parents who have concerns can contact us directly [email protected]- to get in touch
10. Policy Changes & Contact
Bets 7 may update this Privacy Policy as needed. You will be notified in advance of any significant changes via your registered email.
- Minor changes will be posted on the website at least 7 days before taking effect
- For major changes, email and on-site notice will be given at least 30 days before they take effect
- Continued use of the service after any changes constitutes acceptance of the updated policy
- Previous versions of the policy will be kept in an archive and can be viewed on request
Contact Us: For any privacy questions or complaints, please contact our Data Protection Team at [email protected] Send us an email. Including "Privacy" in the subject line will help us respond faster.