Bets 7 Terms and Conditions

Bets 7 (referred to as "we", "the platform", or "Bets 7") provides an online gaming service for users in Bangladesh. These Terms and Conditions form a legally binding agreement between you (the "User" or "Member") and Bets 7. By registering an account or using any service on the Bets 7 platform, you confirm that you have read and fully accept these Terms and Conditions.

Bets 7 reserves the right to update these Terms and Conditions at any time. Any changes will be published on the website and take effect from the date of publication. We recommend checking this page regularly to stay informed.

1. General Terms & Conditions

Bets 7's Terms and Conditions apply to all users, whether registered or not. Accessing the platform constitutes acceptance of these terms.

• Bets 7's services are intended for personal entertainment purposes only.
• Using the service for commercial purposes or on behalf of third parties is prohibited
• All content, trademarks, and logos on Bets 7 are our exclusive property.
• In any legal dispute, the decision of Bets 7 shall be considered final
• No part of the platform may be copied or redistributed without prior authorization
• Bets 7 reserves the right to modify or discontinue any service at any time.

2. Account Register

To play games on Bets 7, you must create a personal account. You are required to provide accurate and complete information during registration. Bets 7 reserves the right to close any account opened with false information at any time.

• Each person may only register one account — multiple accounts are strictly prohibited
• The name, address, and identity details provided at registration must be accurate.
• Your account password must be kept strictly confidential and must not be shared with anyone.
• If you suspect unauthorized access to your account, contact Bets 7 support immediately.
• Your registered email address and phone number must remain active.
• Transferring or selling your account to any third party is strictly prohibited.

Bets 7 may verify any account at any time for security purposes. Failure to cooperate with the verification process may result in a temporary suspension of your account.

3. Age Verification & Identity Confirmation

Bets 7 takes the protection of minors from gambling very seriously. You must be 18 years of age or older to use our services.

• Providing a National ID or passport number during registration is mandatory.
• Bets 7 may request age verification documents at any time.
• Withdrawal requests may be put on hold until verification is complete
• Providing a false age or identity will result in permanent account closure, and any deposited funds may be forfeited

4. Deposit & Withdrawal Rules

Deposits and withdrawals on Bets 7 are easy to make via bKash, Nagad, and Rocket. All financial transactions are processed through secure, encrypted channels.

• The minimum deposit amount is BDT 500, and the maximum limit is determined by account tier
• Withdrawal requests are typically processed within 24 to 72 hours.
• Withdrawals may only be made to a registered payment method — not to third parties.
• Withdrawals of large amounts may be held until KYC verification is complete.
• Bets 7 reserves the right to investigate any suspicious transactions
• If a deposit is reversed or fails, any winnings associated with that deposit may be voided.

5. Bonus & Promotion Terms

Bets 7 regularly offers bonuses and promotions for both new and existing members. Each bonus comes with specific terms and conditions that you should read carefully before claiming.

• The welcome bonus is available to first-time registrants only and can be claimed once.
• A specified wagering requirement must be met before any bonus can be withdrawn
• Not all games may be available for play with bonus funds — a specific list of eligible games applies
• If a bonus is misused, the bonus and any associated winnings will be forfeited
• Bets 7 reserves the right to modify or cancel any bonus offer at any time.
• Attempting to claim bonuses through multiple accounts will result in all associated accounts being closed.

Full terms and conditions for each bonus are listed separately on the respective promotion page. By claiming a bonus, you are considered to have accepted all related terms.

6. Gaming Rules

All games on Bets 7 are operated by licensed third-party providers. Game outcomes are determined fairly through RNG (Random Number Generator) technology.

• Each game has its own rules, which can be reviewed before the game begins
• If a game is interrupted due to a technical fault, the bet for that round may be voided
• Bets 7 is not liable for any interruption to a game session caused by a loss of internet connection.
• Any dispute regarding game results will be resolved by reviewing the provider's logs, and that decision will be final.
• In Live Casino games, the dealer's decision is final

7. Prohibited Activities

Certain activities are strictly prohibited to maintain the integrity of Bets 7's services. Violations may result in permanent account closure and potential legal action.

• Any attempt to manipulate game outcomes through fraud, hacking, or unauthorized software.
• Using Bets 7 for money laundering or any other illegal transactions.
• Operating an account using a false identity or fabricated information.
• Exploiting the bonus system for unfair advantage (bonus abuse)
• Harassing or engaging in abusive behavior toward other players.
• Using the Bets 7 name or logo to deceive or defraud third parties.
• Attempting to misappropriate funds through chargebacks or payment disputes.

8. Limitation of Liability

Bets 7 is committed to delivering the highest quality of service; however, our liability is subject to certain limitations as clearly set out in these Terms and Conditions.

• Bets 7 is not liable for any losses caused by technical errors, server downtime, or internet connectivity issues
• Bets 7 is not directly liable for errors caused by third-party game providers.
• Bets 7 will not be held responsible if account credentials are compromised due to the user's own negligence
• Bets 7 will not provide compensation if services are suspended due to legal requirements or government directives.
• Bets 7 accepts no liability for financial losses incurred through gaming — gambling carries inherent risk.

9. Account Closure & Suspension

Bets 7 reserves the right to temporarily suspend or permanently close any account for the following reasons.

• In the event of a breach of any provision of these Terms and Conditions.
• If You Suspect Fraud or Cheating
• Failure to complete KYC verification or submission of false information.
• By order of a court or law enforcement authority.
• Extended period of inactivity (more than 12 months).

Users may request account closure at any time. Any remaining balance will be refunded, excluding bonus funds. A Self-Exclusion option is also available as part of our responsible gaming commitment.

10. Dispute Resolution & Contact

If you have a dispute or complaint regarding Bets 7, please contact our customer support team in the first instance. The support team will endeavour to resolve the matter within 7 business days.

• Complaints must first be submitted via live chat or email.
• Please include your account number, the date of the incident, and a clear description when submitting a complaint.
• If you are not satisfied with the support team's decision, you may request third-party mediation
• In the event of a legal dispute, the applicable laws and courts of Bangladesh shall have jurisdiction.